Notice and takedown procedure

Last updated: 26 October 2026.

Who this procedure is for

Anyone can use this procedure to tell us about content on DG-EDGE or Traces that they believe is illegal, or that infringes their copyright, trademark or other rights. You do not need a DG-EDGE account.

It covers content that users post or upload to:

www.dg-edge.com: forum threads, posts and channels, Showroom photos and comments, setups, community events, tournaments, teams, player profiles and their photos and links;
traces.dg-edge.com: published sessions and laps, Creator lap videos, and the Traces community hub.

For content that is not illegal but breaks our rules (for example spam or rudeness), you can use the Report button described in the Community guidelines. We handle both kinds of report, but a notice under this procedure gets the formal steps set out below.

Leaderboards, player pages and Driver Rating statistics are built from data published on gran-turismo.com. If you think that data is wrong, write to us: we can correct how we show it, but we cannot change the source.

Legal background

DG-EDGE and Traces store content provided by their users, which makes them hosting services under the EU Digital Services Act (Regulation (EU) 2022/2065, "DSA"). The site also lets users publish content to the public. This procedure is written to follow what the DSA expects of such services.

We treat DG-EDGE and Traces as online platforms. Celeritas Digital is a micro enterprise. In particular:

We follow the duties that apply to all hosting services and online platforms: points of contact for authorities and for users (Articles 11 and 12), terms that explain how we moderate content (Article 14), notice and action (Article 16), statements of reasons (Article 17) and reporting suspected criminal offences that threaten someone's life or safety (Article 18).
We also run an internal complaint-handling system: anyone affected by a decision can ask us to review it (see How to contest a decision below).
We use the micro-enterprise exemptions of the DSA only where they apply: we do not publish a yearly transparency report and do not send statements of reasons to the European Commission's DSA Transparency Database. We give our user numbers to the Digital Services Coordinator or the European Commission if they ask (Article 24(3)).
The Digital Services Coordinator in Croatia is HAKOM, Hrvatska regulatorna agencija za mrežne djelatnosti (www.hakom.hr).

Where this procedure goes further than the law requires, we follow it anyway as good practice.

Point of contact

Who	How to contact us
Anyone sending a notice, and users of DG-EDGE and Traces	E-mail digit@dg-edge.com, our single point of contact, subject line "Notice: illegal content" or "Notice: copyright".
Authorities, the European Commission and the European Board for Digital Services	E-mail digit@dg-edge.com, our single point of contact, subject line "Authority request".
Signed-in members, for forum posts, threads, channels and Showroom content	The Report option in the ··· menu (see the Community guidelines)

We accept notices in English. A person reads every notice: we do not rely on automated tools alone.

The operator of DG-EDGE and Traces is Celeritas Digital, an obrt (sole trader) owned by Mihael Matika, Monvidalska ulica 49 A, 52100 Pula, Croatia, OIB 35812520848, VAT ID HR35812520848, MB 98399730 (Obrtni registar, Pula). Full details are in the Legal notice and trademarks.

What a notice must contain

To let us act quickly, your notice should include:

Where the content is: the exact link (URL) to each post, photo, setup, event, profile or session. A link to a whole channel or profile is not enough if only one item is the problem.
Why it is illegal: a clear explanation of the law or right you believe it breaks, with enough detail for us to understand it without being lawyers.
Your name and e-mail address. You may leave these out only if the notice is about child sexual abuse material or another offence listed in Articles 3 to 7 of Directive 2011/93/EU.
A statement that you believe in good faith that the information in your notice is accurate and complete.

For copyright, trademark or other rights, also include:

what the protected work or mark is (a link to the original, or a description);
who owns the right, and whether you are the owner or act on the owner's behalf;
if you act for someone else, a short statement that you are authorised to do so.

A notice that contains all of this gives us actual knowledge of the content. A notice that misses something may take longer: we will ask you for what is missing.

Please do not send the illegal material itself, for example by attaching images. A link is enough.

How we handle a notice

We confirm receipt. If you gave us an e-mail address, we confirm that we received your notice without undue delay.
We assess it. We look at the content, your explanation and the context, in a timely, careful and objective way. If the content is clearly lawful, or the notice is clearly unfounded, we tell you and take no action.
We act where needed. Depending on the case, we may remove the content, disable access to it, hide it from listings, make a public Traces session private, end a profile claim, or restrict, suspend or close the account. We choose the least severe step that deals with the problem.
We tell you our decision. We let you know what we decided, and that you can ask us to review it.
We tell the user concerned. See below.

We handle each notice without undue delay and decide each case individually.

If content gives us reason to suspect a criminal offence involving a threat to someone's life or safety, we inform the law enforcement or judicial authorities of the member state concerned straight away (in Croatia, the police), or Europol if we cannot tell which member state is concerned, and keep the content for them.

We also comply with orders from courts and authorities to act against illegal content, or to give information about a user, and we tell the authority what we did. We also tell the user concerned about the order and what we did, unless the order or the law requires us not to, or not yet.

How the user concerned is informed

When we remove or restrict content, or restrict, suspend or close an account, we send the user a statement of reasons by e-mail to the address on their account. It says:

what we did, and whether it covers the whole site or only part of it, and for how long;
the facts we relied on, and whether we acted on a notice or on our own initiative;
the law the content is believed to break, or the rule in our Terms and conditions or Community guidelines;
whether any automated tool was used (none is: the website has no automated moderation);
how to ask us to review the decision, and other ways to challenge it.

We do not include the name or e-mail address of the person who sent the notice, unless the notice is about intellectual property and the user needs to know who the rights holder is to respond.

We do not send a statement of reasons when the content is deceptive high-volume commercial content (spam) or when we do not have the user's e-mail address. If an authority's order requires us to keep a decision confidential, we send the statement once we are allowed to.

As a micro enterprise, we do not submit statements of reasons to the European Commission's DSA Transparency Database. We still send each statement of reasons to the user concerned.

How to contest a decision

Both the person who sent a notice and the user whose content or account is affected can ask us to review a decision.

Reply to our e-mail, or write to digit@dg-edge.com, within six months of the decision. This is our internal complaint-handling system, and it is free of charge.
Say which decision it is about and why you think it is wrong. For a copyright removal, you can explain why you have the right to use the material, for example that it is your own work or that you have a licence.
Someone who was not involved in the first decision reviews it. We look at your arguments and any new information.
We tell you the outcome and our reasons. If we were wrong, we restore the content or lift the restriction without undue delay.

You can also take a dispute to a certified out-of-court dispute settlement body, or to court. You can also complain to HAKOM, the Digital Services Coordinator in Croatia. Using our review does not take away these options. As a micro enterprise we do not have to name out-of-court dispute settlement bodies here. If you are a consumer, you can go to the competent court in Pula, Croatia, or to the courts of the country where you live.

Repeat infringers and misuse

We act against accounts that repeatedly post illegal or infringing content, and against people who repeatedly send notices that are clearly unfounded.

Repeat infringers. A user whose content is removed after valid notices is warned. If it happens again, we may suspend the account for a set period. Accounts that keep infringing are closed. We decide each case individually.
Clearly unfounded notices. If someone often sends notices that are clearly unfounded, we may stop processing their notices for a reasonable period, after a warning.
We decide each case on its facts: how many items, how serious, the time between them, and what the person intended.

Article 23 of the DSA (measures against misuse) does not apply to micro enterprises. We keep the steps above as house rules.

Records we keep

We keep a record of each notice, our decision, the statement of reasons and any review, so that we can deal with repeat cases and answer authorities. Reports sent with the Report button are stored with contact-form messages in the DG-EDGE database in Milan, and are also e-mailed to our admin mailboxes. We keep reports and contact messages for as long as we need them to handle the request, and after that only as long as the law requires us to keep them.

The personal data in notices is handled as described in our Privacy and cookie policy.

Transparency

As a micro enterprise, Celeritas Digital does not have to publish a yearly report on content moderation (DSA Article 15(2)). If the Digital Services Coordinator or the European Commission asks, we give them our user numbers (Article 24(3)).