Last updated: 26 October 2026.
This page explains how you pay for DG-EDGE Premium, the Gran Turismo Masterclass and Coaching, how renewal and cancellation work, and when you can get your money back. The binding text is in our Terms and conditions, in the sections "Premium subscription", "Right of withdrawal", "Gran Turismo Masterclass" and "Coaching". If anything on this page differs from the Terms and conditions, the wording more favourable to you applies.
We sell Premium, the Masterclass and Coaching ourselves, and our Terms and conditions apply to them. Payments are processed by Stripe. We are Mihael Matika (hereinafter: Celeritas Digital), an obrt (sole trader), Monvidalska ulica 49 A, 52100 Pula, Croatia, OIB 35812520848, VAT ID HR35812520848, MB 98399730 (Obrtni registar, Pula). Contact: digit@dg-edge.com, telephone +385 52 386 975.
What you can buy
| Product | Price | How you pay | Renews |
|---|---|---|---|
| Premium, monthly | €4.99 a month | Every month | Yes, until you cancel |
| Premium, yearly | €49.99 a year (two months free compared with monthly) | Once a year | Yes, until you cancel |
| Gran Turismo Masterclass | €59.99, or €29.99 for yearly Premium members | Once | No |
| Coaching (1:1) | Set by each coach, shown on the coach's booking page | In full, before each session | No |
Premium includes Traces, no ads on the website, organising tournaments, live community events synced with the dailies, your own forum channels, up to 5 teams, and the Masterclass at half price for yearly members. The Masterclass and Coaching are not part of Premium. The plan page at dg-edge.com/account/subscription shows what each plan includes today.
The final price, including any taxes, is shown at checkout before you pay. From time to time we run special offers; your price is the one shown at checkout. Coaching prices are shown on the coach's booking page.
Paying
- Premium and the Masterclass: you pay at our checkout by card or PayPal. The checkout shows the final price and, for Premium, the date of the next renewal before you pay.
- Coaching: you pay when you book through Calendly; the payment is taken by Stripe.
- We do not see or store your full card number.
- The first payment is taken when you subscribe. Your invoices are on the Premium page, under Invoices.
If a renewal payment fails, Premium stays on while Stripe tries the payment again over the following days, and you get a notification (and an e-mail, if you have e-mail notifications on). If every retry fails, Premium ends. The number and timing of retries are set in Stripe.
Automatic renewal and reminders
Premium renews automatically at the end of each billing period, at the price and interval you chose, until you cancel. Before you pay, you tick a box confirming that Premium renews automatically at the price and interval you chose until you cancel, and when you get a reminder.
| Plan | Reminder before each renewal |
|---|---|
| Yearly | By e-mail and as a notification on DG-EDGE, 7 days before |
| Monthly | As a notification on DG-EDGE, 3 days before |
Cancelling Premium
You can cancel at any time from your account, with Cancel the renewal on the Premium page.
- Sign in at dg-edge.com/account/subscription.
- Choose Cancel the renewal.
- The page now shows Cancelled and the date your Premium ends.
After you cancel:
- Your subscription stays active until the end of the period you have already paid for. You keep every Premium feature until then, and nothing more is charged.
- Until that date you can choose Keep Premium (resume the renewal). There is no new charge that day.
- When the paid period ends, Premium features stop, including signing in to Traces, and ads come back on the website. Session files saved on your own computer remain yours and stay on your computer.
- You can choose Subscribe again at any time.
You can ask for a full refund within 30 days of a payment (see Refunds below). Uninstalling Traces does not cancel your subscription.
By default, sessions you upload are kept online for 60 days, counted from your most recent upload. After that they are archived: they no longer appear in your online library or on public lap pages, and they do not come back if you subscribe again. Event reference laps and laps with a shared Creator video are not archived. The Traces team can set a different storage period for some accounts. The session files on your own computer are not affected, so you can keep your laps there for as long as you like. Your forum channels, tournaments and extra teams are kept, frozen. The Traces logo stays on the leaderboard for the laps you drove while subscribed.
Right of withdrawal (consumers in the EU/EEA)
If you are a consumer in the EU or EEA, you normally have 14 days to withdraw from a purchase of digital services without giving a reason.
You can withdraw within 14 days of buying and get a full refund; in any case we refund Premium and the Masterclass in full on request within 30 days of a payment. To withdraw, write to support@dg-edge.com or send the model form below.
To withdraw by e-mail, write from the address of your DG-EDGE account and say that you withdraw from your purchase.
Using the model withdrawal form below is optional: any clear statement that you withdraw is enough. The 14-day right applies to each new contract. For renewals, you can in any case ask for a full refund within 30 days of every payment, including each renewal payment. This does not affect your statutory rights as a consumer, including the mandatory consumer protection rules of the country where you live.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To: Celeritas Digital, obrt, owner Mihael Matika, Monvidalska ulica 49 A, 52100 Pula, Croatia, e-mail: support@dg-edge.com
- I hereby give notice that I withdraw from my contract for the supply of the following digital content (*) / the provision of the following service (*): ____________________
- Ordered on (*) / received on (*): ____________________
- Name of consumer: ____________________
- Address of consumer: ____________________
- E-mail address of your DG-EDGE account: ____________________
- Signature of consumer (only if this form is sent on paper): ____________________
- Date: ____________________
(*) Delete as appropriate.
Refunds
Premium
- You can ask for a full refund within 30 days of a payment: write to support@dg-edge.com. This is in addition to, and longer than, the 14-day right of withdrawal above.
- After that, we do not refund the rest of a period you have paid for, except where the law requires it. Cancelling stops the next renewal.
- If we withdraw a Premium feature during a period you have paid for, or suspend your account while you are a Premium member, there is no refund before your renewal date. If you ask for a refund, we make it straight away.
Premium refunds always go back to the payment method you used.
Gran Turismo Masterclass
The Masterclass comes with a full, no-questions-asked refund within 30 days, set out in full in our Terms and conditions. In short:
- Ask within 30 days of purchase. You do not need to give a reason.
- Send your request to support@dg-edge.com, with your full name and the e-mail address you registered with.
- The refund goes to the payment method you used within 7 business days.
If you bought the Masterclass at the yearly-member price, you keep it if you later cancel Premium or withdraw from it. Access does not expire: you keep the Masterclass for as long as we run the Masterclass platform.
Coaching
Coaching has its own refund rules, set out in full in our Terms and conditions. In short:
- Each coach sets their own price, session format and length, shown on the coach's booking page before you book and pay.
- You pay the full price of a session upfront when you book through Calendly. Celeritas Digital is the seller.
- Full refund if you have not started your session and ask within 15 days of booking.
- Partial refund possible if you started the session and are not satisfied, with compelling evidence, or if you did not show up but the coach had already planned the session (also within 15 days of booking).
- If you do not join within 10 minutes of the start time you may lose the slot. Without notice at least 6 hours before the start, you risk losing the session or a 10% deduction from your refund.
- Full refund if the coach does not show up.
- Refunds are paid back only to the payment method you used to pay.
Price changes
We notify subscribers by email at least 30 days before any change to the price or to the terms of their subscription. A new price applies from the first renewal after that notice, and subscribers can cancel before then at no cost.
Masterclass price for yearly Premium members
Yearly Premium members pay €29.99 for the Masterclass instead of €59.99. The lower price is applied at the Masterclass checkout by itself when you are signed in with a yearly Premium subscription. Monthly Premium does not give this price.
Premium won in a competition
Some community competitions give Premium as a prize. We add a Premium prize to the winner's account by hand after the competition closes. See Competitions and prizes rules.
A Premium prize lasts for the period stated in the competition, usually 1, 6 or 12 months. It ends when the prize period is over: it never turns into a paid subscription, and we never charge you unless you subscribe yourself. If you already pay for Premium, the prize period is added on top, and your next renewal moves back by the length of the prize.
Contact
For anything about payments, cancellation, withdrawal or refunds, write to support@dg-edge.com from the address of your DG-EDGE account.
Out-of-court dispute resolution: the list of bodies for the alternative resolution of consumer disputes in Croatia is kept by the ministry responsible for consumer protection and is also published at gov.hr/hr/rjesavanje-sporova/556. We are not obliged and do not commit in advance to take part in a procedure before one of these bodies; if you contact one, we will tell you our position. If we cannot resolve your complaint, our reply will also tell you which body is competent and whether we will take part. Consumers can also contact the European Consumer Centre Croatia.
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