Fanatec has just introduced a new policy: a three-year warranty and an extended return window.
As of yesterday, all new purchases made through Fanatec’s official sales channel on their website will now include a three-year warranty, up from the previous two years. The warranty will automatically appear in the customer’s Fanatec account as soon as the shipping status changes to "delivered."
They’ve also extended the return window from 14 to 30 days. This move reflects Fanatec’s growing confidence in their products and a strong commitment to long-term customer satisfaction. While there were challenges in the past, the hope is that with new management and improved internal structure, things will continue to move in a better direction.
More info here: Fanatec Consumer Guarantee – Fanatec Support
As they mentioned: "This policy reinforces our belief in the long-term performance and durability of our hardware. It also gives our community greater flexibility and peace of mind when making a purchase. This step follows our recent initiative of unlocking higher torque on selected wheels via the QR2 Lite Wheel-Side—further empowering racers to fully realize the potential of their equipment."
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